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Charles Schwab, president of U.S. Steel and the highest-paid
executive of his time, understood how to motivate men.
When one of his mills wasn't producing its quota, he went to the
mill manager and addressed him personally: "How is it," Schwab
asked, "that a man as capable as you can't make this mill turn
out what it should?"
"I don't know," the man replied, "I've coaxed the men; I've
pushed them; I've sworn and cussed; I've threatened them with
damnation and being fired. But nothing works. They just won't
produce."
"Give me a piece of chalk," Schwab said. Then, turning to the
nearest man: "How many heats did your shift make today?"
"Six"
Without another word, Schwab chalked a big figure six on the
floor, and walked away. When the night shift came in, they saw
the "6" and asked what it meant. "The big boss was in here
today," the day men said. He asked us how many heats we made,
and we told him six. He chalked it on the floor."
The next morning Schwab walked through the mill again. The
night shift had rubbed out "6" and replaced it with a big "7".
When the day shift reported for work the next morning, they saw
a big "7" chalked on the floor. So the night shift thought they
were better than the day shift, did they? Well, they would show
the night shift a thing or two. They pitched in with enthusiasm
and when they quit that night, they left behind them an
enormous, swaggering "10". Things were stepping up...
If you're looking to motivate those around you, throw down a
challenge.
If you're looking to motivate yourself, throw down a challenge. |
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